Support
Questions players ask, and how to reach us. Found a bug, or stuck? Email support@alleywaybrawlers.com.
When will the game be available?
AlleyWay Brawlers is scheduled to be released sometime in Q1 2027, on Windows, Mac and Android, and it's coming to Steam and Google Play.
You don't have to wait: the alpha is out now. Download it here. Accounts and progress will be reset when it launches.
How do I report a bug or a problem?
Email support@alleywaybrawlers.com. Tell us what happened and what you were doing at the time, which device you play on (Windows, Mac or Android) and your player name. A screenshot helps a lot.
Will my progress carry over to the full game?
No. The game is in alpha: accounts and progress will be reset when it launches.
Can I play with friends on another device?
Yes. One account works on Windows, Mac and Android, and everyone plays on the same servers, so a phone can play a PC.
I didn't get my activation email.
Look in your spam or junk folder first. Then try logging in: the game offers to send the email again. Still nothing? Email support@alleywaybrawlers.com.
I forgot my password.
Use Forgot password? on the game's login screen. We email you a link to choose a new one; it works for an hour.
Windows or my Mac won't open the game.
The game isn't code-signed yet, so your computer asks first. On Windows, choose More info, then Run anyway. On a Mac, right-click the app and choose Open. The download section has the steps for each.
How do I delete my account?
In the game, open Settings → Account, or use the delete your account page. Everything about your account is removed.
What do you keep about me?
Only what the game needs to run your account. The privacy policy lists all of it. This website keeps nothing about you: no cookies and no trackers.